Terms of Service
Last updated 4 July 2026 · S Ward Host Ltd. (trading as BinaryFall)
These Terms of Service (“Terms”) govern your access to and use of the BinaryFall website and game-server hosting services (the “Services”), operated by S Ward Host Ltd., a company registered in England & Wales, trading as BinaryFall (“BinaryFall”, “we”, “us”). By creating an account or purchasing a service, you agree to these Terms.
1. Eligibility & accounts
- You must be at least 18 years old, or 13+ with the consent and supervision of a parent or legal guardian who accepts these Terms on your behalf.
- You must provide accurate account and billing information and keep it up to date.
- You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately at support@binaryfall.com of any unauthorised access.
- One person or legal entity per account. You may not share, sell, or transfer your account without our written consent.
2. The Services
We provide managed game-server hosting running on isolated containers, with a control panel, DDoS protection, and the features described on the relevant product page. Server resources (RAM, vCPU, disk) are provisioned to the plan you purchase. “Unlimited” slots and bandwidth are subject to the fair-use limits in our Add-ons & Limits policy, which forms part of these Terms.
3. Acceptable use
You agree not to use the Services to host, store, transmit, or facilitate any of the following. This list is not exhaustive.
- Anything unlawful under the laws of England & Wales or your jurisdiction, or that infringes another party’s intellectual-property or privacy rights.
- Child sexual abuse material (CSAM) or content that sexualises minors. We terminate the service and report it to the authorities.
- Malware, phishing, botnets, command-and-control infrastructure, or tools intended to gain unauthorised access to systems.
- Denial-of-service attacks, port scanning, spam, or any activity originating from our network that targets third parties.
- Cryptocurrency mining, general-purpose VPS/proxy/VPN use, or workloads unrelated to running the game server you purchased.
- Attempts to bypass resource limits, disrupt other customers, or probe our infrastructure.
We may suspend or terminate any service that breaches this section, with or without notice depending on severity.
4. Your content & backups
You retain ownership of the files, worlds, and data you upload (“Your Content”). You grant us the limited licence necessary to host, transmit, and back up Your Content solely to provide the Services. You are responsible for ensuring you have the rights to Your Content. Automated backups are provided on eligible configurations on a best-effort basis. Keep an independent copy of anything you cannot afford to lose.
5. Payment, billing & renewals
- Prices are set in Euros (EUR) as the base currency and may be displayed in your local currency for convenience. Actual charges are processed in EUR. Applicable taxes are added where required.
- Services are billed in advance for the billing cycle you select (monthly, quarterly, semi-annually, or yearly) and renew automatically unless cancelled before the renewal date.
- Payments are processed by Stripe; we do not store your full card details.
- If a payment fails, we may retry and will suspend the service after a grace period. Prolonged non-payment may lead to termination and deletion of data.
- We may change prices with reasonable notice; changes apply from your next renewal.
6. Cancellation, suspension & termination
You may cancel a service at any time from your dashboard; it remains active until the end of the paid period. We may suspend or terminate the Services if you breach these Terms, fail to pay, or where required by law. On termination, your service and associated data may be permanently deleted after a short retention window. Refunds, where applicable, are governed by our Refund Policy.
7. Service availability
We aim for high availability but do not guarantee the Services will be uninterrupted or error-free. We may perform maintenance, occasionally with short notice for urgent security work. Planned regions and features described as “coming soon” are indicative and not a commitment to a date.
8. Warranties & limitation of liability
The Services are provided “as is” and “as available” to the fullest extent permitted by law. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law. Subject to that, our total aggregate liability arising from the Services is limited to the amounts you paid us for the affected service in the three (3) months preceding the claim. We are not liable for loss of data, profits, or goodwill, or for indirect or consequential loss.
9. Indemnity
You agree to indemnify BinaryFall against claims, losses, and costs arising from Your Content or your breach of these Terms or the Acceptable Use section.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or on the website. Continued use after changes take effect constitutes acceptance.
11. Governing law
These Terms are governed by the laws of England & Wales, and disputes are subject to the exclusive jurisdiction of its courts. Nothing here affects your statutory rights as a consumer.
12. Contact
S Ward Host Ltd. trades as BinaryFall. Contact support@binaryfall.com. See also our Privacy Policy, Refund Policy, and Trial & Money-Back Policy.